British Airways Name Change Policy allows you to change the passenger name on British Airways flights, according to the following rules:
- The name on a ticket cannot be changed completely to result in a change of passenger. In case of marriage, divorce, etc., you can change the name on your ticket if you provide valid documentation.
- If all flights on the itinerary are operated by British Airways, spelling errors can be corrected for free over the phone.
- If taxes, fees, or fuel surcharges have increased since you booked your ticket, you may have to pay an additional fee.
- Documentary evidence may be required to support your name correction request.
- In the Advance Passenger Information (API), updating or correcting your name (or spelling) will not affect your e-ticket.
- By phone, you can request name changes on tickets booked directly with British Airways (website, call center, or sales office).
- It is only possible to make name changes or corrections on tickets booked through third parties by contacting the third party directly.
- Take advantage of British Airways’ 24-hour cooling-off period if you want to change the name of a ticket booked directly through British Airways. Within 24 hours of purchase, you can cancel your booking and receive a full refund (you can then rebook).
- You can cancel your ticket online if you booked directly through British Airways.
- British Airways should be contacted if you booked your ticket over the phone.
There are exceptions. You cannot make a name change on flight bookings:
- Flights departing within 24 hours of booking.
- You haven’t paid for it yet.
- Packages, hotel accommodations, car rentals, etc., have different conditions (contact BA Customer Support).
- Comair operates domestic South African-only services.
Note. You will have to cancel your flight ticket and make a new booking at the current price if you do not take advantage of the 24-hour cooling-off period.
British Airways Name Change Policy for Executive Club Account Holders
What is the process for changing or updating the name on my Executive Club account?
Documentary evidence must be provided if your name has changed due to marriage or deed poll. You will need to follow these steps in order to change or update your name:
- Sign in to your British Airways account
- Fill out this form
- Please attach/provide the following:
- Number of your Executive Club membership
- Please provide a copy of your marriage certificate, deed poll, legal decree, etc.
- Your passport page with your name on it
Note
- The name under which you book your flight must match the name on your Executive Club account in order for your flight points to be credited.
- Silver, Bronze, and Blue members’ digital membership cards will be updated online as soon as the name correction is processed and approved. New cards will be mailed to Gold and higher tier members.
British Airways Name Change Policy For Marriage/divorce
When my passport name shows my married name, but my booking name is different, what should I do?
British Airways will not allow you to travel if your passport/valid ID name is different from the name on your ticket.
You must contact the British Airways office in your area if you want to change the name on your ticket to match your passport or valid ID.
- If taxes, fees, or carrier charges have increased since you booked your ticket, you will not be charged for this.
- To prove your identity, you will need to provide valid documentary evidence.
Tip. Take advantage of British Airways’ 24-hour cooling-off period, which allows you to cancel your booking within 24 hours, get a full refund, and make a fresh booking with the correct name. Manage My Booking or call Manage My Booking to do this.
British Airways Name Change Fee
Name changes involving typos or spelling mistakes, as well as name changes resulting from marriage, divorce, etc., are not subject to a name change fee. Taxes, fees, or surcharges introduced after you booked your ticket may have to be paid.
Frequently Asked Questions on British Airways Name Change Policy
Q1. Can I change the passenger name on my British Airways flight?
The name on your flight ticket can be corrected, including a name change due to marriage, divorce, adoption, or legal renaming.
By phone, you can request the name if you booked your ticket directly with British Airways (website, app, sales office, or call center). If you booked through a travel agent or OTA, you must contact them directly to change your name.
Q2. What is the cost of changing a name on a British Airways flight?
If you need to correct a typo or minor spelling error over the phone, or even change your name after marriage, divorce, etc., please contact your nearest British Airways office. In the event that taxes, fees, or surcharges have increased since your original booking, you may have to pay up. Additionally, you will be required to provide documentation supporting a name change due to marriage, divorce, etc.
As long as your flight doesn’t depart within 24 hours of booking, British Airways will allow you to cancel a ticket within 24 hours of booking and receive a full refund.
Q3. Is it possible to change my name on a British Airways ticket?
Yes, British Airways allows name changes due to typos, minor spelling errors, marriages, divorces, etc. It’s not possible to completely change your name to that of someone else. Name changes due to marriage, divorce, etc. require documentary evidence and contacting a British Airways office near you. Minor changes, such as typos or spelling errors, can be made over the phone.
Q4. What is the procedure for changing my name on a British Airways flight ticket?
British Airways flight tickets can be changed by phone or by contacting a local BA office.
Q5. Can I change the passenger name on a British Airways flight?
Changing the name of a passenger on a British Airways flight does not constitute a change of person. The airline allows you to correct minor spelling errors and typographical errors over the phone, as well as name changes after marriage, divorce, etc. if you can provide documentation.
Q6. How much does it cost to change the name of British Airways?
It will not cost you anything to correct typos and minor spelling mistakes, or to change your name after marriage, divorce, etc. Taxes, fees, and carrier surcharges may have increased after your ticket was purchased, and you may be charged for them.
Q7. What should I do if I forget to add my middle name to my ticket?
When you book a ticket with British Airways, you do not have to add your middle name(s). Please provide your First and Last Name, as long as they match the names on your passport. In addition, you shouldn’t worry if the middle name(s) you provide appear joined with your first name—many airline reservation systems cannot handle spaces between names, so they may appear joined.
As well as names with apostrophes (O’Connor) and double-barreled first and/or last names. Airport staff are used to seeing such things and will easily identify them by checking your passport name.
Q8. How do I book my ticket online if my name is too long to fit into the boxes on BritishAirways.com?
You can call British Airways to book your ticket if your name is too long to fit in the boxes. Their system can add more letters than the boxes you can use. Additionally, they can add comments along with your full name to your booking.